ISO 20000 Foundation
ISO/IEC 20000-1:2011 is a Service Management System (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain, and improve an SMS. The requirements include the design, transition, delivery, and improvement of services to fulfill agreed service requirements.
ISO 20000 Internal / Lead Auditor
ISO/IEC 20000 is a Service Management System (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.
This certification provides the necessary knowledge to perform effective ITMS audits and includes conferences, debates, role-play, individual and group exercises so you can begin to understand the ISO 20000 Auditor standard.
User Stories
User stories are a powerful means of fostering cooperation and teaching many things. These allow creating a link between users or consumers and developers of products or services. And this relationship is the first big step towards the creation and pinnacle of admirable products that positively influence people who use or consume them and even change to improve their lifestyle.
Agile HR
AHRCP™ is a (registered) Trade Mark Of CertiProf, LLC. All rights reserved.
Projects are affected by constraints in time, cost, scope, quality, resources, organizational capabilities,
and other limitations that make them difficult to plan, execute, manage, and ultimately succeed.
ISO 9001 Lead Auditor
This certification covers the international standard for a quality management system (“QMS”) published by the International Standardization Organization (ISO). ISO 9001 describes how to manage a quality management system that meets the customer and regulatory requirements with continuous improvement.
Help Desk Professional
The CertiProf® Help Desk Professional Certificate - HDPC™ is a micro-credential that stands out for organizations and individuals as part of adopting good practices in the IT support industry.
The program's content includes management skills, financial management, soft skills, techniques, and technical assistance service tools, among others.
Linux Administration
This course gives you the skills and information you need to pass the LFCS exam and work as a professional Linux system administrator.You will learn about how the the boot process works on Linux servers and what you can do to control it, the various types of messages generated by a Linux system, where they're stored, and how to automatically prevent them from filling up your disks, disk management, partitioning, and file system creation, logical Volume Manager (LVM) - extending disk space without downtime, migrating data from one storage to another, and more.
Fundamental Big Data Analysis & Science
This course provides an in-depth overview of essential topic areas pertaining to data science and analysis techniques relevant and unique to Big Data with an emphasis on how analysis and analytics need to be carried out individually and collectively in support of the distinct characteristics, requirements and challenges associated with Big Data datasets.
Students will be able to know about:
Big Data Analysis & Technology Lab
This course module presents participants with a series of exercises and problems designed to test their ability to apply knowledge of topics covered previously in course modules 1 and 2. Completing this lab will help highlight areas that require further attention, and will further prove hands-on proficiency in Big Data analysis and technology and practices as they are applied and combined to solve real-world problems.
Big Data Analysis & Technology Concepts
This course explores a range of the most relevant topics that pertain to contemporary analysis practices, technologies and tools for Big Data environments. The course content does not get into implementation or programming details, but instead keeps coverage at a conceptual level, focusing on topics that enable participants to develop a comprehensive understanding of the common analysis functions and features offered by Big Data solutions, as well as a high-level understanding of the back-end components that enable these functions.